Returns Policy

We will provide a refund or replacement for any goods that arrive damaged or are faulty. Please contact us by email at lolaanddaisydesigns@hotmail.co.uk as soon as you have received and checked the item and we will be able to rectify the matter for you.

As our products are handmade to order by ourselves we cannot usually accept returns due to purchasing the wrong size for your pet so please check the sizes carefully before you purchase. Saying that if the item is unused email me at the above address as I want all my customers to be happy with their purchases from us.

We are more than happy to answer any questions you may have on size, colour or materials used etc. Please email us or call us on

07449 787325 and we will do our upmost to assist you.

If you do have any comments you would like to make to us about our products then please email us or write to

Stephen Brown

Lola and Daisy Designs

Dunlugas

Drum

Kinross-Shire

KY13 0UN